FAQ

What is the 'accessibility' level of the site?

How can I find out how much an item is worth?

If I have an item I am searching for what do I do?

How can I find out more about events you have planned?

How can I contact a specialist in a particular field at your company?

I cannot see anything on your website about my collecting area?

Any particular search tips for searching your site?

Is your site safe?

How can I provide feedback or ask any questions?

Anchor Point:qu 1What is the 'accessibility' level of the site?

Every effort has been made to ensure that as many people as possible have access to the contents of Paul Fraser Collectibles website; these pages have been designed and tested to conform to the guidelines set up by the Web Accessibility Initiative (WAI).

The pages have been coded in accordance with the Web Content Accessibility Guidelines (WCAG) 1.0 which has been set up by the WAI, part of the World Wide Consortium (WWC).

If, however you are experiencing any issues with the site please email info@paulfrasercollectibles.com

Anchor Point:qu 2How can I find out how much an item is worth?

If we know we will tell you or point you in the right direction.

Anchor Point:qu 3If I have an item I am searching for what do I do?

If it's a high-end Collectible, let us know by email, and we will try our best to find it for you.

Anchor Point:qu 4How can I find out more about events you have planned?

Let us know your areas of interest, and any particular 'events' you have seen us display, and we will email you further details or let us know your phone number and we will give you a call.

Anchor Point:qu 5How can I contact a specialist in a particular field at your company?

Email us a little about your area of interest, if it is something you are looking to buy or sell, and your contact details, and we will get straight back to you.

Anchor Point:qu 6I cannot see anything on your website about my collecting area?

Please let us know and we will see what we can do.

Anchor Point:qu 7What is 'Your Collectibles' and 'Your News'?

This is an opportunity for you to show the collecting world a major or interesting piece that you would like everyone to see. Also, if we have missed important news, either about a sale or an event, you can let us know and we will do a news release based on your information supplied.

Anchor Point:qu 8Any particular search tips for searching on your site?

We use the following which are relevant to our site and most of the internet.

Check Spelling: Make sure your search terms are spelled correctly. The search engine will attempt to find words that sound similar to your search terms, but it's always best to try to spell the search terms correctly.

Use Multiple Words: Multiple-word queries will return more refined results than single-word ones. For example, Eighteenth-century French fan will return fewer and more relevant results than just fan.

Use Appropriate Capitalisation: Capitalise proper nouns, and remember that lowercase words will match any case. Typing the word white will return all documents containing the word white, White and WHITE. However, typing White will instruct the search engine to look only for the capitalised word.

Use Quotation Marks: Use quotation marks to find words that must appear adjacent to each other, such as "pierced foliate gilt mask". Without quotes, the search results will include words pierced, foliate, gilt, mask but not necessarily in that order.

Use Plus (+) or Minus (-): Use a plus sign to tell the search engine that a certain word or phrase is required in the search results, and a minus sign to restrict words in the search results. Please note that both the plus and minus signs will need to be preceded by a space in order to work properly.

Use Wildcards: Wildcard searches using the asterisk (*) can help you expand your results within a specific category.

Anchor Point:qu 9Is your site safe?

Any information stored is on secure servers. In addition if you are entering any secure or closed areas of our site you will be asked for your name, email address and password.

Anchor Point:qu 10How can I provide feedback or ask any other questions?

Email us at info@paulfrasercollectibles.com

___________________________________________________